IT Client Services Platform System Consultant

HSBC Bank A.Ş.
City: İstanbul(Avr.)

Advertisement Date:20.04.2018

Qualifications

• Responsible for all aspects of management, installation, configuration, administration and support of Active Directory/DNS/DHCP and SCCM infrastructure in deep level,
• Maintaining, monitoring and management of large scale of Citrix environment
• Responsible from deployment of applications and patches with Microsoft SCCM, inventory reporting and publishing Compliance reports regularly
• Responsible from end point security platforms , deployment of agents, maintenance and upgrades, ensuring that all workstations/servers are having the latest signatures and configurations
• Provide expertise on system performance tuning, capacity planning, and maintenance/ patching and new version installation;
• Coordinate infrastructure and engineering requirements for Business Projects and implementing solutions
• Provide 2nd /3rd line support for the services and systems under his/her responsibility
• Comply with all audit, compliance, and regulatory requirements;
• Following change management and configuration management procedures and guidelines
• Troubleshoot hardware and software problems, takes appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support, service recovery, and troubleshooting functions;
• To ensure hardware and software designs for execution under normal, contingency and disaster recovery circumstances;
• To provide service quality, continuous process improvement, qualitative support and quantitative analysis;
• Management of costs of the whole life cycle of projects and operations under his or her responsibility;

İŞ TANIMI

• 4+ years university degree (preferably in Computer  Engineering or related discipline)
• Minimum 5 years’ experience in installation and management of Windows based operating systems,
• Knowledge of Active Directory / SCCM management, minimum 5 years hands-on experience in advanced level is required.
• Knowledge of TCP / IP networking
• Knowledge of information security in infrastructure
• Knowledge of endpoint security products like Antivirus, Host IPS,DLP
• Knowledge of endpoint devices (workstations, printers, ATM /Kiosk devices infrastructure)
• Knowledge of regulatory compliance policies, procedures and practices
• Knowledge of process management techniques
• Knowledge of risk management, configuration management, and disaster recovery
• Ability to work well in a team structure in matrix organization
• Should adapt to flexible working hours
• Should be a good team player and should be able perform well under stress
• Leadership experience to facilitate working across IT teams
• Good problem solving skills, good analytical skills and find effective solutions to problems
• Good decision making skills and crisis management skills
• Ability to plan, track and control budget and expenditures
• Good verbal communication and customer and management interface skills
• Proficient level of English; Written and Verbal. Communication with Corporate Areas is required in English.
• Having IT Certificates (Microsoft based certificates, ITIL, COBIT) are preferred
• Male candidates must have completed their military services, or at least 3 years have been declared.